FAQ

What products do you sell?

We offer a selection of dog clothing and dog toys designed for comfort, durability, and everyday use.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery usually takes 2–10 business days depending on your location.

Do you provide tracking?

Yes, all orders include tracking information. You will receive a tracking number once your order is shipped.

Are your products safe for dogs?

Yes, our products are selected to meet general safety and quality standards suitable for pets.

What if I entered the wrong address?

Please contact us immediately at tail-artisan@outlook.com. We will do our best to update your order before it is shipped.

Can I return my order?

Yes, you can request a return within 14 days of receiving your order. Please contact our support team for assistance.